REFUND / TRANSFER POLICY

PLEASE READ CAREFULLY!

• FOR ALL PROGRAMS THAT ARE CANCELLED OR MODIFIED BY THE PARKS AND RECREATION DEPARTMENT, FULL REFUNDS WILL BE GIVEN.

• For all persons who sign up for programs and then decide to cancel:

  1. You must cancel AT LEAST TEN (10) DAYS BEFORE THE START OF THE PROGRAM. Anyone cancelling after this ten (10) day period WILL NOT be issued a refund.
  2. A refund in the form a CREDIT VOUCHER, MINUS A $10.00 PROCESSING FEE PER PARTICIPANT, PER PROGRAM will be issued. Credit vouchers will be valid for one (1) year from the date of issue.
  3. You must submit a written request stating your name, address, phone number, the program number and the name of the participant along with an explanation of cancellation.
  4. No refund will be granted once the program has started.

• NO TRANSFERS FROM ONE CLASS TO ANOTHER, ONE PROGRAM GUIDE/SEASON TO ANOTHER, NOR SUBSITUTIONS OF PARTICIPANTS ARE ALLOWED.

• Participants are required to keep track of their individual programs. WPRD will not be responsible for programs missed due to forgetfulness or missing receipts.

• Participants should only register members of their immediate family or household.

• A $20.00 service charge will be assessed for all checks returned to the Recreation Department. Returned checks
cannot be redeposited.